frequently asked questions
How do I get an E-Card?What is I lose my E-Card?
What happens when I use up all of the "punches" on the E-Card?
Will I have to get a new E-Card each year?
Can I give my E-Card to another person to use?
Can only Portland residents use the Riverside Recycling Facility?
Do I need to make an appointment?
Is the Riverside Recycling Facility open on holidays?
How are the rates determined?
Where can I bring hazardous waste?
Where does household trash go if not on the curb?
What payment methods are available at Riverside Recycling?
What is a cubic yard?
What are items that Riverside Recycling Facility does not accept?
How do I get an E-Card?
Property owners who are currently receive trash and recycling services from the City are eligible for this new card. You can apply on-line or by calling
797-6200.
What is I lose my E-Card?
You can visit the Riverside Recycling Facility during normal business hours to obtain a replacement card. There is a $5 fee to do this. We will issue you a new card and transfer any remaining "punches" left from your old card to the replacement card.
What happens when I use up all of the "punches" on the e-card?
The regular gate fees will apply once you have used all of your allotted "punches" on the e-card. You will not be eligible for any additional "punches" until the following
April (April 2008).
Can I give my E-Card to another person?
E-Cards are for the use of eligible property owners only and are not transferable. Gate staff may ask for identification to ensure that your address matches the one printed on the E-Card.
Will I have to get a new e-card each year?
No. Once you have the E-Card, you will automatically receive new "punches" each year beginning
April 1.
Yes - we are open to all the general public. Please refer to the price list.
Do I need to make an appointment?
Riverside Recycling Facility is open to the public from 7:00 AM - 4:00 PM Monday through Saturday. You do not need to make an appointment.
Is the Riverside Recycling Facility open on holidays?
The Riverside Recycling Facility is open most holidays but closed Memorial Day,
Labor Day, Thanksgiving, New Years, Christmas Eve, Christmas and the 4th of July.
For loads less than 6 cubic yards, the staff will measure the dimensions of the load to determine the volume. For larger loads, staff will direct the vehicle driver to the truck scale and will determine a rate by weight. Portland residents with valid E-Card with visits remaining do not have to pay for most items.
Where can I bring hazardous waste?
Eligible Portland residents may participate in the household hazardous waste program. You may also bring materials to the Clean Harbors facility in South Portland. For more information about their services call 799-8111.
Riverside Recycling Facility does not accept household trash. If you miss your collection or need to dispose of household waste before your next collection day please contact EcoMaine at http://www.ecomaine.org or call 773-6465.
What payment methods are available at Riverside Recycling?
Riverside Recycling Facility accepts cash, checks and credit/debit cards (Visa and Mastercard only). Eligible businesses may apply for a commercial credit account. See the staff for details.
What is a cubic yard?
3'x3'x3'. A washing machine or dryer is approximately 1 cubic yard. A standard bed pick-up truck filled to the top is two yards.
What are items that Riverside Recycling Facility does not accept?
These items are: Food trash (household trash), asbestos, liquids (except on
HHW day), and medical waste.